Service Terms and Conditions
REPAIR DJ GEAR REMOTE SERVICES TERMS AND CONDITIONS
Application and Acceptance of General Terms of Service
By purchasing, using and/or receiving a Repair DJ Gear web-based or remote technical support, data, repair or networking service (“Service”), you accept and agree to be bound by these Repair DJ Gear Remote Services Terms and Conditions, as updated by Repair DJ Gear from time to time (“Service Terms”).
These Service Terms, together with the terms of your purchase receipt, comprise the entire agreement between you and Repair DJ Gear with respect to the Service and will prevail over any conflicting, additional, or other terms of any marketing collateral or other document or expression. Employees, Contractors and agents of Repair DJ Gear have NO AUTHORITY (apparent, express, implied, or otherwise) to alter or modify these Service Terms – either orally or in writing.
References herein to “Repair DJ Gear” are referring to Repair DJ Gear and their affiliates, employees or third party service providers, as the case may be. References herein to “you”, “your” or “I” are references to the person purchasing, using and/or receiving the Services which are subject to these terms and conditions.
Limitation of Liability
REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. REPAIR DJ GEAR SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOST REVENUES, LOST PROFITS, RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL REPAIR DJ GEAR’S TOTAL CUMULATIVE LIABILITY EXCEED THE PURCHASE PRICE OF THE DEVICE OR SERVICE. USE OF THE DEVICE IS AT YOUR OWN RISK.
To receive the Service, you will need to provide information about the symptoms and causes of issues you are experiencing. You will need to respond to requests for information such as your product serial number, model, version of the operating system, and software installed, any peripheral devices connected to or installed on your product, any error messages displayed, the actions which were taken before your device began experiencing issues and steps already taken to try to resolve the issues.
If you require services, you will be responsible for delivering and picking-up your device. By filling out and completing the Repair DJ Gear repair form, you agree to Service Terms by Repair DJ Gear.
Any equipment dropped off at Repair DJ Gear automatically will be charged our service bench fee of $80. Each repair cost is consistent with our flat rate of $140 per device (unit). This includes inspection, diagnosis, disassemble and reassemble procedures, repairing, cleaning and testing. If further labor cost will be needed, client will be contacted.
Additional costs and fees may apply to orders where the service required exceeds the scope of work for services already purchased. Repair DJ Gear will provide you with notice of the cost of additional services prior to performing work beyond the Services already purchased.
Unless otherwise stated in writing, all fees and charges are noncancellable once service begins.
You recognize that after any service is performed, the damaged parts that are replaced during service become property of Repair DJ Gear. Upon payment for any repair or service, you forfeit any claim on the damaged parts that were replaced during the repair or their value.